Security and trust

Intelligence inherits enterprise controls.

Security, privacy, audit, availability, and oversight apply to users, agents, data, devices, and extensions.

Security by design

Cross-cutting controls, not an afterthought.

Reference to good practices does not imply certification. Each deployment must be validated against its specific obligations and risks.

Every user, service, device, and agent operates with its own identity, scope, and credentials.

Permissions apply to data, tools, actions, memory, searches, and complete workflows.

Data, memory, configuration, brand, telemetry, and audit remain isolated by tenant.

Sensitive actions can require review, dual approval, limits, or additional evidence.

Events, decisions, sources, transformations, and approvals produce a verifiable history.

Encryption in transit and at rest, external secret management, and configurable retention and residency.

Data and memory

Policies define which memory can be retrieved, for how long, and for which user, agent, organization, or task.

Continuity

Queues, retries, service health, alerts, backups, controlled degradation, and recovery procedures support critical workflows.

Operational governance

Traces for every agent and tool step

Evaluations before and after deployment

Outcome, cost, latency, and quality telemetry

Approvals and segregation of duties

Integrated L1 support with operational context

Managed, customer-operated, or co-managed operations

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